- Admin Access to VMPro Player Generator
Since the General Data Protection Regulation (GDPR) requires user consent for web tracking, player data will not be collected unless consent management has been enabled.
So, if no Consent banner is shown to the user or no consent dialog is linked to the player via API, no data will be tracked by default.
Following steps should be fulfilled for tracking plays effectively within movingimage Analytics.
1.Consent Banner and User Consent:
If you are not using a Consent Banner with your players, which is why tracking is automatically stopped. Before you can start tracking plays within Analytics, the first step is to implement a consent dialog.
The consent dialog seeks permission from your viewers to track their activities.Only when the user explicitly gives consent for tracking can Analytics proceed with monitoring video plays.
To set up the consent dialog, head to the "Player Generator" and navigate to the "Additional Settings" section. Here, you'll find the option to enable the "Tracking Consent Dialogue."
Check the following links for further details:
Please activate a standard Consent dialog in the VideoManager Pro player generator or connect your own Consent dialog with the player via the API (recommended variant).
- Instructions on how to activate a Consent dialog via the VideoManager Pro player generator can be found here: https://doc.movingimage.com/display/VPM/Track+user+consent+for+analytics. https://doc.movingimage.com/display/VPM/Toggle+consent+dialog+in+Player+Generator
- Instructions on how to link your own Consent dialog to the player via the API can be found here:
2.Blocked Domains and Browser Limitations:
In instances where the domain http://a-fds.youborafds01.com/ is blocked by the intranet, tracking becomes infeasible, resulting in non-registration of any plays. Moreover, certain web browsers may also block tracking activities, further hindering play tracking.
More details on the domain whitelisting can be found here- https://doc.movingimage.com/display/REF/Service+Domains