What does it mean if there are is no last_played_date but there are plays?
If there is no "last_played_date" for a video in the report but there is a play that means that the video did not have play since we have migrated to our new Analytics solution which you can access from the VMPro.
Because the migration carried over only the Plays date for all the videos it does not have information for the last_played date before that. This why you will only see the amount of plays but not the last_played date for such video.
What does it mean if the play field is empty?
If a video has been deleted but is still in the trash bin of VideoManager Pro the statistics for this video are not available anymore, so it is not possible to display the amount of plays in the report.
Is a Play counted when we play a video in the preview player in Video Manager Pro?
A play will not be counted when a video is played in the preview Player in the Video Manager Pro. A play is only counted if you play the video using the share URL.
How soon is a play shown in the Video Manager Pro frontend?
A play will be usually displayed in the Video Manager Pro frontend as soon as you click on the Play button in the Player when the video is played using the Share URL or embedded on a website but sometimes it can take 5-10 minutes.
Can new columns be added to the report?
Yes, new columns can be added upon request to the metadata report.
Does the metadata report also shows videos from Trash?
Yes, the report also contains videos that are still in Trash.
What are the acronyms in the column "audio_stream_languages"?
The acronyms used in the this column are based on the ISO 639 standard language codes.
"und" means that the language of the video has not been set in the metadata of the video when the video was produced.
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